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Q What information do I need to provide to get a fast quote for our custom sheet metal products?
A In order to receive a prompt quote for your custom sheet metal products, please furnish us with the drawings, quantity, material specifications, and the intended purpose.
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Q Can you guarantee that our proprietary drawings will not be leaked or shared with unauthorized individuals?
A Yes, we have a robust confidentiality protocol in place, including strict access controls and a secure company-wide information management system, to ensure the protection of your proprietary drawings.
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Q Can you provide a breakdown of the production timeline for my custom sheet metal order?
A Absolutely! We have a detailed timeline for each process involved in the production of your sheet metal products. This allows us to provide you with accurate information on when each stage will be completed and when you can expect the final delivery.
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Q How are your CNC parts packaged to ensure their safety during shipping?
A To ensure the safety of our CNC parts during shipping, we adopt a two-tier packaging approach. Each component is individually packaged, and then they are placed in wooden crates for added protection. The crates are labeled with product details for easy identification.
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Q How do you ensure the quality of your CNC sheet metal products?
A We ensure the quality of our CNC sheet metal products through the use of professional testing equipment and skilled testing personnel. We strictly follow the PPAP quality management process, and before delivery, you will receive accurate inspection reports. If you are not satisfied, we will not ship the products until we improve them to meet the required standards.
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Q Can you guarantee a satisfactory solution if I am not happy with your custom CNC and sheet metal parts?
A Yes, we are committed to providing a satisfactory solution if you are not happy with our products. Once you provide feedback within 7 days of receiving the goods, we will assess the situation, prepare an 8D report, and propose a solution that meets your expectations.
